1. Introduction

Welcome to Body & Wellness. These Terms and Conditions govern your use of our website and any purchases made through our online store. By accessing our website or making a purchase, you agree to these terms.

2. Definitions

  • “We”, “Us”, “Our”: Body & Wellness, the operator of this website
  • “You”, “Your”: The customer or user of our website
  • “Product”: Gym wear and fitness-related items sold on our website
  • “Website”: www.bodyandwellness.store

3. Website Use

3.1 Eligibility

  • You must be at least 16 years old to make purchases
  • By using our website, you confirm you have the legal capacity to enter into a contract

3.2 Account Registration

  • Account creation is optional but recommended
  • You are responsible for maintaining the confidentiality of your account
  • You agree to provide accurate and current information
  • One account per individual is permitted

4. Product Information

4.1 Product Descriptions

  • We strive to display product images and descriptions accurately
  • Colours may vary slightly due to screen display differences
  • Size and measurement descriptions are approximate

4.2 Pricing and Availability

  • All prices are in British Pounds (GBP)
  • Prices include VAT where applicable
  • We reserve the right to change prices without prior notice
  • Products are subject to availability

5. Ordering and Payment

5.1 Order Process

  • Orders are processed electronically
  • Confirmation of order does not guarantee product availability
  • We reserve the right to refuse or cancel any order

5.2 Payment Methods

  • We accept major credit/debit cards
  • PayPal
  • Other secure payment methods as displayed on our website

5.3 Payment Security

  • All transactions are processed through secure, encrypted payment gateways
  • We do not store full credit card details on our systems

6. Shipping and Delivery

6.1 Delivery Areas

  • Currently shipping within the United Kingdom only
  • Delivery times vary based on product and location
  • Estimated delivery times are provided during checkout

6.2 Shipping Costs

  • Shipping costs calculated at checkout
  • Free shipping may be offered based on order value
  • Delivery charges are non-refundable

7. Returns and Refunds

7.1 Statutory Rights

  • Consumer statutory rights are not affected
  • 14-day right to cancel for full refund applies
  • Products must be unused and in original packaging

7.2 Return Process

  • Contact customer service for return authorization
  • Customer responsible for return shipping costs
  • Refunds processed within 5-7 working days of received return

8. Product Warranties

8.1 Manufacturer Warranties

  • Some products may include manufacturer warranties
  • Warranty terms vary by product and manufacturer
  • Warranty claims handled through original manufacturer

8.2 Limitations

  • We are not responsible for wear and tear
  • Warranty does not cover misuse or improper care

9. Intellectual Property

9.1 Website Content

  • All website content is protected by copyright
  • Reproduction without express permission is prohibited
  • Trademarks and logos are property of Body & Wellness

10. Limitations of Liability

10.1 Product Liability

  • We are not liable for indirect or consequential damages
  • Product use is at customer’s own risk
  • Maximum liability limited to product purchase price

11. Data Protection

11.1 Privacy

  • Personal data handled according to our Privacy Policy
  • We comply with UK data protection regulations

12. Modifications to Terms

12.1 Updates

  • We reserve the right to modify these terms
  • Changes will be posted on the website
  • Continued use constitutes acceptance of new terms

13. Governing Law

These terms are governed by English law, with exclusive jurisdiction of English courts.

14. Contact Information

For queries regarding these terms:

Email: inf@bodyandwellness.store

Last Updated: 23/02/2025