Privacy Policy for Body & Wellness
1. Introduction
Welcome to Body & Wellness. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase. By using our website, you consent to the data practices described in this policy.
2. Information We Collect
2.1 Personal Information
We collect personal information that you voluntarily provide to us when:
- Registering an account
- Placing an order
- Subscribing to our newsletter
- Contacting our customer support
The personal information we may collect includes:
- Full name
- Email address
- Shipping and billing address
- Phone number
- Payment information
2.2 Non-Personal Information
We also collect non-personal information such as:
- Browser type
- Device information
- IP address
- Browsing behavior on our website
3. How We Use Your Information
We use your personal information for the following purposes:
- Processing and fulfilling your orders
- Communicating about your purchase
- Providing customer support
- Sending promotional emails (with your consent)
- Improving our website and customer experience
- Detecting and preventing fraud
4. Data Sharing and Disclosure
4.1 Third-Party Service Providers
We may share your information with:
- Payment processors
- Shipping and delivery partners
- Customer support platforms
- Marketing and analytics tools
4.2 Legal Requirements
We may disclose your information if required by law or to protect our legal rights.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Secure payment gateways
- Encryption of sensitive data
- Regular security audits
- Access controls for employee systems
6. Your Rights
Under UK data protection laws, you have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data
- Withdraw consent for marketing communications
- Lodge a complaint with the Information Commissioner's Office (ICO)
7. Cookies and Tracking
Our website uses cookies to:
- Enhance user experience
- Remember your preferences
- Analyse website traffic
- Personalise content and advertisements
You can manage cookie preferences through your browser settings.
8. International Transfers
As a UK-based business, we primarily store and process data within the United Kingdom, ensuring compliance with UK data protection regulations.
9. Children's Privacy
Our website is not intended for children under 16. We do not knowingly collect personal information from individuals under this age.
10. Updates to This Policy
We may update this Privacy Policy periodically. We will notify you of any significant changes via email or website notification.
11. Contact Information
For any privacy-related questions or requests, please contact us:
Email: inf@bodyandwellness.store
12. Compliance
This Privacy Policy is in compliance with:
- UK General Data Protection Regulation (UK GDPR)
- Data Protection Act 2018
- Privacy and Electronic Communications Regulations (PECR)
Last Updated: 23/02/2025